SHIPPING & RETURNS

Updated:9/2/2022

Shipping Policy

Offered Shipping: Hong Kong Post / SF Express
提供的送貸方式:
香港郵政 ( 平郵 / 郵局自取 / 掛號平郵 ) 
順豐速運 ( 順豐自取站 / 智能櫃 )

 

Customers have to bear the shipping fee for each order except the following
顧客一般須承擔每張訂單的運費,但以下情況除外 ​

HONG KONG

Free SF Express shipping for orders over HKD$480 / 單次購物滿HKD$480免順豐速運
Free Hong Kong Post shipping for orders over HKD$380 單次購物滿HKD$380免香港郵政


For Offline Payment

  1. Please remit the payment within 2 days from the day of placing the order, otherwise it will be shown as abandoning the order, which will affect future purchases.

  2. Keep the remit record or screenshot the record 

  3. Make sure the record shows all the information (time, amount,acc no.) clearly.

  4. Please inform us and show the record once the money is remitted.
     

  5. 下單日起計,請在2天內匯款,否則會示為放棄訂單,會影響日後購物。

  6. 記得保留入數記錄或截圖記錄 。

  7. 須確保記錄清楚地顯示所有信息(包括時間 / 金額 / 交易編號等)。

  8. 匯款後,請通知我們並顯示記錄。

 


MACAU

Free SF Express shipping for orders over HKD$480 / 單次購物滿HKD$480免順豐速運

TAIWAN

Free SF Express shipping for orders over TWD$2660 / 單次購物滿TWD$2660免順豐速運

ReST OF THE ASIA

Customers have to bear the shipping fee for each order / 顧客須承擔每張訂單的運費

REST OF THE WORLD

Customers have to bear the shipping fee for each order / 顧客須承擔每張訂單的運費

IMPORTANT TO KNOW:

  • Order will be confirmed when money is received.  收到款項後,訂單即被確認

  • Goods will be shipped within 2-5 business days after the purchase. 購買日後的2-5個工作日內發貨。
    ( Excluding Public Holidays and Sundays, goods will be sent on the next business day )
    (不包括公眾假期和星期日,貨物將在下一個工作日發送)

Return & Exchange Policy

  • NO refund or return policy unless quality problem. 除非品質問題,否則不提供退款或退貨政策。

  • NO product exchange unless quality problem. 除非品質問題,否則不提供換貨政策。

  • If it consists of quality problem please contact us within three days once the product received. Please make sure to provide all parts and accessories of the goods that require a return, including instructions, certificates, labels, marks, consumables, bags, and boxes. 
    如貨品出現品質問題,請在收到貨品後的三天內與我們聯繫。 並請確保提供需要退貨的所有零件和附件(如有),包括說明書,證書,標籤,標記,耗材,袋子和盒子等。

  • The return postage must be borne by the buyer first. If there is a quality problem existed, return postage will be refunded. 退回郵費必須先由買方承擔。 如果貨品存在品質問題,退回時所付的郵費將會退還。

  • It will consider as confirm product received after three days and no more exchange. 
    三天後不再接受更換,貨品將視為確認貨品。